Frequently Asked Questions
Everything you need to know about our premium outdoor and indoor furniture collections.
What materials are used in Cane-line furniture?
We use high-quality, durable materials such as Cane-line Weave®, teak, and powder-coated aluminum. Our products are designed to be UV-resistant, colorfast, and able to withstand various weather conditions with minimal maintenance.
Can Cane-line outdoor furniture stay outside all year round?
Yes, our outdoor collections are specifically engineered for all-weather use. However, to keep your furniture in pristine condition for years, we recommend using our breathable covers during winter or storing cushions in a dry environment.
How long does shipping typically take?
For items in stock, delivery usually takes 5-10 business days. For custom configurations or out-of-stock items, lead times can vary between 4-8 weeks. You will receive a tracking link once your order leaves our warehouse.
What is your return policy for home furniture?
We offer a 14-day return policy from the date of receipt. Items must be in their original packaging and unused condition. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How do I clean and maintain my furniture?
Most of our furniture can be cleaned with a soft brush, mild soap, and water. For specific materials like teak or specialized fabrics, we offer a dedicated range of Cane-line Care products to protect and extend the life of your investment.
Do you offer a warranty on your products?
Yes, we provide a 2-year warranty against manufacturing defects on all furniture. This warranty covers structural integrity and material defects under normal residential use.