Returns & Exchanges
At Cane-line, we strive to ensure your complete satisfaction with our high-quality designer furniture; however, if you are not entirely pleased with your purchase, you can return your items within 14 days of receipt. All returned products must be in their original condition and packaging to qualify for a full refund.
Initiate Your Return
Contact our customer service team via email with your order number and the specific items you wish to return to receive a return authorization.
Prepare the Package
Carefully pack the furniture in its original boxes, ensuring all protective materials and components are included to prevent damage during transit.
Schedule a Pickup
Once your request is approved, we will help you coordinate a collection with our specialized furniture couriers or provide instructions for smaller parcel drop-offs.
Receive Your Refund
After our warehouse team inspects the returned items, we will process your refund to the original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing